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FAQ

Shipping Information

Where is my order? 

Once we receive the order confirmation, it may take up to 5-7 days for an order to be shipped. When shipped, you will receive a tracking number via USPS. Major holidays and unforeseen circumstances may cause a delay in delivery. 

*Pre-ordered items may take up to 3 weeks for shipment unless stated otherwise.

How do I make a return/exchange? 

You have 15 days to return an item once it has been delivered. The item(s) must be unworn, unwashed and free of any defects. The customer is responsible for the cost of a return shipping label unless there was an error on our end. You can also make a return/exchange in store at our Del Amo mall location. 

Exchanges
If you need to exchange for any  reason, please return your item per our refund policy above and include exchange instructions/order number with the return. We do not offer exchanges on out of stock items, if the item is out of stock, then we will refund the item returned. If your item is damaged, please contact our support for assistance.

  • We do not accept returns for Sale/Clearance items.
  • We do not cover shipping costs for returns/exchanges at this time.
  • If you return an item, shipping cost is NOT refunded.
  • We do not accept returns or exchanges after 15 days
  • Pre-ordered Items are not eligible for a refund 

Become a Titan Ambassador/Athlete 

We are actively looking for new talent to represent our brand. Qualities we look for in an ambassador is a passion for fitness, ambition to stand out and to never settle. Other requirements include having an active Instagram. We also prefer previous customers for this program. 

Refer to our blog post to learn more! 

Become a Titan Brand Retailer

If you are interested in carrying Titan brand in your store/gym, please contact us at Sponsors@titan.clothing

Become a vendor at Titan

We are always searching for growing atheltic brands to add to our existing lineup. 

Please email us at Support@titan.clothing for more information.

Interested in Collaboration? 

We have done collaborations with multiple companies and athletes in the past and it always results in positive exposure for both sides. If you represent/own a company and have any ideas how we can help each other grow, email us at Sponors@titan.clothing. 

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